Shipping and Refund Information

For Local (Singapore) Orders

We support Singapore local delivery on Supermama Online Store;

  • Orders below 2kg @ S$10.00
  • Orders above 4kg - 6kg @ S$20.00
  • Orders above 7kg - 20kg @ $30.00

Orders will be dispatch out on every Tuesday & Wednesday. Delivery time will take between 3-5 working days.

Self Pick-up is available at:

SUPERMAMA THE MUSEUM STORE @ NMS (FLAGSHIP)
National Museum of Singapore
93 Stamford Road, Singapore 178897

Order will be ready for pick-up within 2-3 business days. You will be notified once your order is ready for collection. Please collect your order within 5 days of receiving your "Ready for Collection" email.

*Uncollected orders will be refunded.

For International Orders (Temporary Suspension)

We currently ship to US, UK, Australia, Austria, Hong Kong, China, Japan, South Korea, Malaysia, Indonesia & Thailand.

All prices stated on this site are based on Singapore Dollars (SGD). If you have any questions regarding Local international shipment, kindly email us at info@supermama.sg

Privacy Policy

All information collected is treated as confidential by Supermama. Your personal information obtained (Name, Address, Date of Birth, Telephone Number, E-mail Address, etc.) will be used for internal purposes only and will not be disclosed to any other third party without your permission. For additional information regarding Privacy Policy, please refer to Privacy Policy.

Refund Policy

All sales are final as soon as you click the 'Order' button. Purchases will be charged to your credit card. You cannot cancel a purchase or receive a refund for a purchase. If your order is missing an item, contains a damaged product, or you have any other concern, kindly email us at info@supermama.sg within 3 days from the date of receiving your purchases. Please quote your order number for our reference.