Shipping & Refund

Shipping Information

In view of the festive season, online despatch will take at least 5-7 days, subject to potential delays.

Self pick-up option is available at our Flagship store located at :
265 Beach Road Singapore 199544 (11am - 8pm daily).


We only support Singapore local delivery on Supermama Online Store; All prices stated on this site are based on Singapore Dollars (SGD) and we are able to process local Singapore deliveries only.  If you have any questions about your order or enquiries regarding delivery, kindly email us at info@supermama.sg

Shipping Rates

For orders less than $15                     Registered Mail @ SGD$3.50 / Order 
For orders above $15 - $199              Local Courier @ SGD$9.00 / Order
For orders more than $200                 Free Delivery / Order 
Self pick-up option                             Only available at Supermama Flagship Store (265 Beach Road S199544 11am - 8pm daily)

Privacy Policy

All information collected is treated as confidential by Supermama. Your personal information obtained (Name, Address, Date of Birth, Telephone Number, E-mail Address, etc.) will be used for internal purposes only and will not be disclosed to any other third party without your permission. For additional information regarding Privacy Policy, please refer to Privacy Policy.

Refund Policy

All sales are final as soon as you click the 'Order' button. Purchases will be charged to your credit card. You cannot cancel a purchase or receive a refund for a purchase.

If your order is missing an item, contains a damaged product, or you have any other concern, kindly email us at info@supermama.sg within 3 days from the date of receiving your purchases. Please quote your order number for our reference.