Shipping and Refund Information

Self Pick-up is available at:

213 Henderson Road, #01-01 Singapore 159553
(11am - 6pm Daily)

Order will be ready for pick-up within 2-4 business days. You will be notified once your order is ready for collection. Please collect your order within 5 days from receiving your "Ready for Collection" email.

*Uncollected orders will be refunded.

For Local Orders
Rates for local delivery (Singapore):

  • Orders below 5kg @ $20.00
  • Orders above 6kg - 20kg @ $30.00
  • Same-day delivery surcharge @ +$8.00

Orders will be dispatch out on every Mondays and Thursdays.
Delivery time will take between 3-5 working days.

For Same-Day Deliveries
Same-day deliveries only applies from Monday-Saturdays, excluding public holidays. If you wish to receive your items on the same day, please place your orders before 4pm on the day.

Alternatively, you may contact us at +65 9615 7473 if you wish to notify us when to receive your order.

For International Orders
All prices stated on this site are based on Singapore Dollars (SGD). If you would like to opt for international shipping, please kindly email us at with your order and full international address for a quote.

Privacy Policy
All information collected is treated as confidential by Supermama. Your personal information obtained (Name, Address, Date of Birth, Telephone Number, E-mail Address, etc.) will be used for internal purposes only and will not be disclosed to any other third party without your permission. For additional information regarding Privacy Policy, please refer to Privacy Policy.

Refund Policy
All sales are final as soon as you click the 'Order' button. Purchases will be charged to your credit card. You cannot cancel a purchase or receive a refund for a purchase. If your order is missing an item, contains a damaged product, or you have any other concern, kindly email us at within 3 days from the date of receiving your purchases. Please quote your order number for our reference.